Repair at Panasonic
Both in and out of Warranty repairs are performed at :
PANASONIC POS REPAIRS
HEARTLAND SERVICES - DOCK G
1615 DUNDEE AVENUE
ELGIN IL 60120
Information required to provide during the full call -
> What is the model number (examples - WX-CC411)
> Unit Serial Number
> Description of problem(s) or operating issues
When you get a service RMA be sure to include the following:
BE SURE TO INDICATE THE RMA NUMBER ON THE SHIPPING LABEL
Inside the box include:
> Store Name
> Contact (email and phone number)
> Store phone number
> Return address (where the repaired product is to be returned to)
INSIDE THE BOX - the Tracking ID# MUST also be inside the box.
Generally it takes two to three days after you ship for the repair to take place. Call 847-637-4626 for any questions or status.
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